1Permenta Privacy Policy

Privacy Policy- 1Permenta

At 1Permenta, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information in accordance with applicable data protection laws, including the UK GDPR.

1. Information We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

  • Order history

  • Website usage data (such as IP address, browser type, and cookies)

2. How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and services

  • Send marketing communications (only if you have opted in)

3. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity (to fulfil your order)

  • Legitimate interests (to improve our services and prevent fraud)

  • Consent (for marketing communications)

4. Data Sharing

We only share your data when necessary, including with:

  • Payment processors

  • Shipping and delivery providers

  • IT and website service providers

All third parties are required to handle your data securely and in compliance with data protection laws.

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal, tax, and accounting obligations

6. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (for marketing)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage or disable cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via our contact us page.

By using our website, you agree to the terms outlined in this Privacy Policy.

Thank you for trusting 1Permenta.